Privacy Policy
Last updated: May 28, 2026
This Privacy Policy describes how Resonance Lamma collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website and participate in our acoustic meditation sessions and sound bowl healing retreats, we collect certain information to enhance your experience and provide better services.
Information We Collect
We collect information in several ways to support our operations and improve our services. When you register for retreats or sessions, we gather personal details including your name, email address, phone number, and physical address. We also collect information about your health conditions, preferences, and previous experience with meditation and healing practices to ensure we provide appropriate guidance and support during sessions.
As you browse our website, we automatically collect usage data including your IP address, browser type, pages visited, time spent on each page, and referring website. This information helps us understand how visitors interact with our site and identify areas for improvement. We also use cookies and similar tracking technologies to remember your preferences and enhance your browsing experience.
How We Use Your Information
We use your personal information primarily to deliver our acoustic meditation sessions and sound bowl healing retreats on Lamma Island. Your data allows us to customize sessions to your individual needs, track your progress, and ensure you receive appropriate wellness guidance. We communicate with you about upcoming retreats, schedule updates, and important information related to your participation in our programs.
Usage data helps us analyze website performance, troubleshoot technical issues, and optimize our digital platform. We use this information to create a better user experience and develop new features that meet your needs. Your information may also be used for marketing purposes, such as sending newsletters about new retreat offerings or wellness resources, only if you have opted in to receive such communications.
Your Rights and Choices
You have the right to access, review, and request corrections to your personal information at any time. If you wish to update your details or preferences, please contact us and we will make the necessary changes promptly. You can also request deletion of your personal data, though we may retain certain information as required by law or for legitimate business purposes.
You have the right to opt out of marketing communications and newsletters at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also control cookie settings through your browser preferences, though some features of our website may not function properly if certain cookies are disabled. We respect your choices and will honor your privacy preferences.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect information about how you interact with our website. Essential cookies are necessary for website functionality, such as maintaining your session and processing retreat bookings. Performance cookies help us understand visitor behavior and optimize our platform, while preference cookies remember your settings and choices during future visits.
You have control over cookie usage through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our website. We do not sell your information to third parties, but we may share data with trusted service providers who assist us in operating our website and delivering our services.
Data Security and Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your device and our servers. We maintain strict access controls and regularly update our security protocols to safeguard your sensitive information.
While we strive to protect your data, no security system is completely impenetrable. We cannot guarantee absolute security of information transmitted over the internet. We encourage you to use strong passwords, keep your login credentials confidential, and contact us immediately if you suspect unauthorized access to your account.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the last updated date at the top of this page and, if necessary, by sending you an email notification. Your continued use of our website and services following any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our data handling practices, please reach out to us. We are happy to address your concerns and provide clarification about how we protect your information.
Email: hello@resonancelamma.com
Phone: +852 2541 8637
Address: Tin Hau Lane 28, Lamma Island, Hong Kong